For businesses with 500+ dormant leads or past customers.
For businesses with 500+ past customers.
Turn Past Customers Into New Sales
Simple SMS follow-up systems that bring past customers back automatically.
Simple SMS follow-up systems that bring past customers back automatically.
Problem vs Solution
Problem vs Solution
The Problem Isn’t More Leads
The Problem
You already paid to acquire leads and customers
Most of them went quiet after buying
Follow-up depends on memory, not systems
Databases sit idle while sales teams chase new leads
You keep paying to replace people you already earned
The Problem
You already paid to acquire leads and customers
Most of them went quiet after buying
Follow-up depends on memory, not systems
Databases sit idle while sales teams chase new leads
You keep paying to replace people you already earned
The Problem
You already paid to acquire leads and customers
Most of them went quiet after buying
Follow-up depends on memory, not systems
Databases sit idle while sales teams chase new leads
You keep paying to replace people you already earned
The Solution
Dormant leads are reactivated automatically
SMS conversations start with people who already know you
AI handles replies instantly, so interest never goes cold
Follow-up happens every day — not “when someone remembers”
Your database becomes a revenue asset, not a spreadsheet
The Solution
Dormant leads are reactivated automatically
SMS conversations start with people who already know you
AI handles replies instantly, so interest never goes cold
Follow-up happens every day — not “when someone remembers”
Your database becomes a revenue asset, not a spreadsheet
The Solution
Dormant leads are reactivated automatically
SMS conversations start with people who already know you
AI handles replies instantly, so interest never goes cold
Follow-up happens every day — not “when someone remembers”
Your database becomes a revenue asset, not a spreadsheet
Why this works
Why this works
Get your time, sales, and growth back
Results in days, not months
Once live, replies and bookings start almost immediately — no ramp-up, no learning curve.
Results in days, not months
Once live, replies and bookings start almost immediately — no ramp-up, no learning curve.
Results in days, not months
Once live, replies and bookings start almost immediately — no ramp-up, no learning curve.
SMS response rates outperform everything else
Typical response rates range from 20–50% when messages are relevant and controlled.
SMS response rates outperform everything else
Typical response rates range from 20–50% when messages are relevant and controlled.
SMS response rates outperform everything else
Typical response rates range from 20–50% when messages are relevant and controlled.
You already paid to acquire the customer
The hardest and most expensive part is done. This simply unlocks value you already own.
You already paid to acquire the customer
The hardest and most expensive part is done. This simply unlocks value you already own.
You already paid to acquire the customer
The hardest and most expensive part is done. This simply unlocks value you already own.
SMS is read. Fast.
Unlike ads or email, SMS is opened within minutes — across all age groups.
SMS is read. Fast.
Unlike ads or email, SMS is opened within minutes — across all age groups.
SMS is read. Fast.
Unlike ads or email, SMS is opened within minutes — across all age groups.
Costs stay low
No ad spend. No new hires. Just controlled messaging and automation.
Costs stay low
No ad spend. No new hires. Just controlled messaging and automation.
Costs stay low
No ad spend. No new hires. Just controlled messaging and automation.
You’re not marketing — you’re reviving
These people don’t need convincing. They just need a reminder you exist.
You’re not marketing — you’re reviving
These people don’t need convincing. They just need a reminder you exist.
You’re not marketing — you’re reviving
These people don’t need convincing. They just need a reminder you exist.
Complete automation solutions
Complete automation solutions
Complete automation solutions
Everything Your Dormant Lead System Needs — Automated
Hi Will — just checking in.
Book an appointment for Monday morning
Reply here…
Instant Follow-Up
Every reply from a past lead is handled immediately, so momentum isn’t lost.
Hi Will — just checking in.
Book an appointment for Monday morning
Reply here…
Instant Follow-Up
Every reply from a past lead is handled immediately, so momentum isn’t lost.
Hi Will — just checking in.
Book a call for Monday morning
Reply here…
Instant Follow-Up
Every reply from a past lead is handled immediately, so momentum isn’t lost.
Past customer contacted
SMS sent
Reply handled by AI
Appointment booked
Follow-Up Running Automatically
Follow-ups happen daily without relying on memory, availability, or staff discipline.
Past customer contacted
SMS sent
Reply handled by AI
Appointment booked
Follow-Up Running Automatically
Follow-ups happen daily without relying on memory, availability, or staff discipline.
Past customer contacted
SMS sent
Reply handled by AI
Appointment booked
Follow-Up Running Automatically
Follow-ups happen daily without relying on memory, availability, or staff discipline.
Inactive leads
Warm past buyers
Ready to re-engage
Customer Segmentation
Past customers are grouped by relevance, timing, and intent — so the right message goes to the right people.
Inactive leads
Warm past buyers
Ready to re-engage
Customer Segmentation
Past customers are grouped by relevance, timing, and intent — so the right message goes to the right people.
Inactive leads
Warm past buyers
Ready to re-engage
Customer Segmentation
Past customers are grouped by relevance, timing, and intent — so the right message goes to the right people.
SMS:
Quick check-in
Send
Just wanted to see if this is still relevant…
Schedule
Plan what goes out first.
Simple, Proven Messages
Short, clear SMS conversations designed to get replies — not promotions, not newsletters, not noise.
SMS:
Quick check-in
Send
Just wanted to see if this is still relevant…
Schedule
Plan what goes out first.
Simple, Proven Messages
Short, clear SMS conversations designed to get replies — not promotions, not newsletters, not noise.
SMS:
Quick check-in
Send
Just wanted to see if this is still relevant…
Schedule
Plan what goes out first.
Simple, Proven Messages
Short, clear SMS conversations designed to get replies — not promotions, not newsletters, not noise.
Write an SMS about our new offer for February
Write with AI
Follow-ups running
No action needed
Write a new SMS
Runs in the Background
Once live, follow-ups run quietly in the background. No new ads. No extra staff. Just better follow-up.
Write an SMS about our new offer for February
Write with AI
Follow-ups running
No action needed
Write a new SMS
Runs in the Background
Once live, follow-ups run quietly in the background. No new ads. No extra staff. Just better follow-up.
Write an SMS about our new offer for February
Write with AI
Follow-ups running
No action needed
Write a new SMS
Runs in the Background
Once live, follow-ups run quietly in the background. No new ads. No extra staff. Just better follow-up.
How our process works
How our process works
How our process works
Simple four-step flow. Nothing complicated.
Simple four-step flow, everything clear.
Alan Whitehouse
Operations Manager
Manual reporting every week
Takes 2–3 hours every week.
Customer follow-ups done manually
Often leads to errors and delays.
Replies happen too late
Cold leads and missed deals.
No single follow-up system
Creates confusion and slows the team.
Step 1 — Reactivation Review
We assess your existing customer list and identify where revenue is being left untouched.
Alan Whitehouse
Operations Manager
Manual reporting every week
Takes 2–3 hours every week.
Customer follow-ups done manually
Often leads to errors and delays.
Replies happen too late
Cold leads and missed deals.
No single follow-up system
Creates confusion and slows the team.
Step 1 — Reactivation Review
We assess your existing customer list and identify where revenue is being left untouched.
Alan Whitehouse
Operations Manager
Manual reporting every week
Takes 2–3 hours every week.
Customer follow-ups done manually
Often leads to errors and delays.
Replies happen too late
Cold leads and missed deals.
No single follow-up system
Creates confusion and slows the team.
Step 1 — Reactivation Review
We assess your existing customer list and identify where revenue is being left untouched.
Highest leverage
Past customers contacted again
Follow-ups sent automatically
Replies captured and tracked
Helpful, but secondary
Contacts kept organised
Low impact
Step 2 — Build & Launch
We deploy the SMS + AI system and activate it with controlled sending. No disruption. No learning curve.
Highest leverage
Past customers contacted again
Follow-ups sent automatically
Replies captured and tracked
Helpful, but secondary
Contacts kept organised
Low impact
Step 2 — Build & Launch
We deploy the SMS + AI system and activate it with controlled sending. No disruption. No learning curve.
Highest leverage
Past customers contacted again
Follow-ups sent automatically
Replies captured and tracked
Helpful, but secondary
Contacts kept organised
Low impact
Step 2 — Build & Launch
We deploy the SMS + AI system and activate it with controlled sending. No disruption. No learning curve.
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class AutomationPlan:
def __init__(self):
self.automations = []
def add(self, name, impact, effort):
self.automations.append({
"name": name,
"impact": impact,
"effort": effort,
})
def high_priority(self):
return [
a for a in self.automations
if a["impact"] = "high" and a["effort"] != "high"
]
Step 3 — Optimise
We refine messages based on real replies and real conversations, not assumptions.
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class AutomationPlan:
def __init__(self):
self.automations = []
def add(self, name, impact, effort):
self.automations.append({
"name": name,
"impact": impact,
"effort": effort,
})
def high_priority(self):
return [
a for a in self.automations
if a["impact"] = "high" and a["effort"] != "high"
]
Step 3 — Optimise
We refine messages based on real replies and real conversations, not assumptions.
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class AutomationPlan:
def __init__(self):
self.automations = []
def add(self, name, impact, effort):
self.automations.append({
"name": name,
"impact": impact,
"effort": effort,
})
def high_priority(self):
return [
a for a in self.automations
if a["impact"] = "high" and a["effort"] != "high"
]
Step 3 — Optimise
We refine messages based on real replies and real conversations, not assumptions.
Optimisation
Reading real customer replies
Adjusting wording that gets responses
Keeping reply rates consistent
That’s It.
No platforms to learn. No frameworks to memorise. Just dormant leads turned into revenue.
Optimisation
Reading real customer replies
Adjusting wording that gets responses
Keeping reply rates consistent
That’s It.
No platforms to learn. No frameworks to memorise. Just dormant leads turned into revenue.
Optimisation
Reading real customer replies
Adjusting wording that gets responses
Keeping reply rates consistent
That’s It.
No platforms to learn. No frameworks to memorise. Just dormant leads turned into revenue.
Same list. Same customers. More revenue.
Same list. Same customers. More revenue.
Same list. Same customers. More revenue.
What Reactivation Looks Like in the Real World
Reactivating Past Customers for a Roofing Company
A long-established roofing business had thousands of past customers but no system to stay in touch after jobs were completed.
22%
Past customers re-engaged
800+
Replies from old clients
Reactivating Past Customers for a Roofing Company
A long-established roofing business had thousands of past customers but no system to stay in touch after jobs were completed.
22%
Past customers re-engaged
800+
Replies from old clients
Reactivating Past Customers for a Roofing Company
A long-established roofing business had thousands of past customers but no system to stay in touch after jobs were completed.
22%
Past customers re-engaged
800+
Replies from old clients
Reactivating an Inactive Patient Database
A multi-practice dental group had thousands of inactive patients but no structured recall or re-engagement system.
80%
Inactive patients reactivated
10+
Hours of admin saved weekly
Reactivating an Inactive Patient Database
A multi-practice dental group had thousands of inactive patients but no structured recall or re-engagement system.
80%
Inactive patients reactivated
10+
Hours of admin saved weekly
Reactivating an Inactive Patient Database
A multi-practice dental group had thousands of inactive patients but no structured recall or re-engagement system.
80%
Inactive patients reactivated
10+
Hours of admin saved weekly
Turning Old Clients Into Repeat Commercial Work
A commercial maintenance firm had years of client data but no system to stay top of mind.
30%
Faster repeat work
15+
Hours saved per week
Turning Old Clients Into Repeat Commercial Work
A commercial maintenance firm had years of client data but no system to stay top of mind.
30%
Faster repeat work
15+
Hours saved per week
Turning Old Clients Into Repeat Commercial Work
A commercial maintenance firm had years of client data but no system to stay top of mind.
30%
Faster repeat work
15+
Hours saved per week
Testimonials
Testimonials
Testimonials
What Changed After We Installed the System
“We realised most of our revenue problem wasn’t leads — it was follow-up. Once this went live, old customers started replying within days.”
James R.
Director, Home Services Business
“We realised most of our revenue problem wasn’t leads — it was follow-up. Once this went live, old customers started replying within days.”
James R.
Director, Home Services Business
“We realised most of our revenue problem wasn’t leads — it was follow-up. Once this went live, old customers started replying within days.”
James R.
Director, Home Services Business
“Nothing fancy. Just short messages sent consistently. We booked work from customers we hadn’t heard from in over a year.”
Sarah L.
Clinic Manager
“Nothing fancy. Just short messages sent consistently. We booked work from customers we hadn’t heard from in over a year.”
Sarah L.
Clinic Manager
“Before this, we relied on memory and spreadsheets. Now replies come in automatically and nothing slips through.”
Mark D.
Operations Lead, Commercial Service
“Before this, we relied on memory and spreadsheets. Now replies come in automatically and nothing slips through.”
Mark D.
Operations Lead, Commercial Service
“We didn’t need more software or staff. The system just runs and brings past customers back into conversations.”
Tom W.
Founder, Local Trade Business
“We didn’t need more software or staff. The system just runs and brings past customers back into conversations.”
Tom W.
Founder, Local Trade Business
“I was surprised how simple it was. No newsletters. No promotions. Just emails that people actually reply to.”
Emma K.
Practice Owner
“I was surprised how simple it was. No newsletters. No promotions. Just emails that people actually reply to.”
Emma K.
Practice Owner
“I was surprised how simple it was. No newsletters. No promotions. Just emails that people actually reply to.”
Emma K.
Practice Owner
“It showed us how much money we’d already paid for — and weren’t using. That alone made it worth it.”
Ryan P.
Managing Director
“It showed us how much money we’d already paid for — and weren’t using. That alone made it worth it.”
Ryan P.
Managing Director
“It showed us how much money we’d already paid for — and weren’t using. That alone made it worth it.”
Ryan P.
Managing Director
Common questions
Common questions
Common questions
Frequently Asked Questions
Do I need to understand email marketing or automation for this to work?
No. We handle the setup, structure, and follow-up logic for you. From your side, it runs quietly in the background — replies come in, bookings happen, and nothing relies on your memory or manual effort.
Will this annoy my past customers or damage my brand?
No — because we don’t send promotions or newsletters. We send short, plain-text check-ins that feel like a human follow-up. Past customers already know you; most simply forgot to get back in touch.
How long does it take to see results?
Typically days, not months. Once the system is live, replies often come in the same week because you’re contacting people who already trust your business.
What if my customer list is old or hasn’t been messaged in years?
That’s exactly when this works best. Inactive lists usually contain the most untapped demand — people who liked your service but were never followed up properly.
Do I need to understand email marketing or automation for this to work?
No. We handle the setup, structure, and follow-up logic for you. From your side, it runs quietly in the background — replies come in, bookings happen, and nothing relies on your memory or manual effort.
Will this annoy my past customers or damage my brand?
No — because we don’t send promotions or newsletters. We send short, plain-text check-ins that feel like a human follow-up. Past customers already know you; most simply forgot to get back in touch.
How long does it take to see results?
Typically days, not months. Once the system is live, replies often come in the same week because you’re contacting people who already trust your business.
What if my customer list is old or hasn’t been messaged in years?
That’s exactly when this works best. Inactive lists usually contain the most untapped demand — people who liked your service but were never followed up properly.
Do I need to understand email marketing or automation for this to work?
No. We handle the setup, structure, and follow-up logic for you. From your side, it runs quietly in the background — replies come in, bookings happen, and nothing relies on your memory or manual effort.
Will this annoy my past customers or damage my brand?
No — because we don’t send promotions or newsletters. We send short, plain-text check-ins that feel like a human follow-up. Past customers already know you; most simply forgot to get back in touch.
How long does it take to see results?
Typically days, not months. Once the system is live, replies often come in the same week because you’re contacting people who already trust your business.
What if my customer list is old or hasn’t been messaged in years?
That’s exactly when this works best. Inactive lists usually contain the most untapped demand — people who liked your service but were never followed up properly.
Get a Clear Reactivation Plan in One Call
Get a Clear Reactivation Plan in One Call
Get a Clear Reactivation Plan in One Call
We review your dormant leads, show where revenue is sleeping, and outline whether a partnership makes sense.
We review your dormant leads, show where revenue is sleeping, and outline whether a partnership makes sense.